6
Jul
The Importance of Terms of Business for Tradespeople
HomeForce provides Scottish based tradespeople with Terms of Business that form a robust, fair contract between them and their customers. The Terms of Business are: Specific to the tradesperson’s business Professionally drafted by a Scottish Corporate Lawyer Informed by 20+ years of working with, for and as tradespeople HomeForce's Tradesperson Terms of Business are provided free of charge to (andRead more
7
Jun
ServiceM8 support Scotland
ServiceM8 Support ServiceM8 is the market leading Job Management app for tradespeople and in-home service providers. It can help to: Massively reduce time spent on admin (Read more HERE). Enable field staff to deal with jobs faster (Read more HERE). Win more work by making communications with customers faster and more professional. (Read why speed is more important than price) CompleteRead more
26
May
Advice for self-employed tradespeople
It’s not easy being a self-employed tradesperson, but HomeForce is here to help. As a starter here’s eight tips to help self-employed tradespeople grow a profitable business, provide great customer service AND spend more time with their family. Whether you’re thinking of going it alone, have just started out or even if you are already established we hope there’s somethingRead more
18
Nov
10 (easy) ways ServiceM8 saves time on every job
There is no fairy dust that will get 10 hours work out of an 8 hour shift. What can be done is to make every 8 hour shift more productive and more profitable. That’s exactly what ServiceM8 can do. We’re not talking here about changing the way work is done, or changing the structure of a business. It’s about doingRead more
10
Jun
Are doctors more unreliable than Tradespeople?
Are tradespeople unfairly stigmatised? (A story about a visit to the doctor) I had a Doctor's appointment recently. It was for 9:30 on a Wednesday morning. I arrived in plenty of time. At 9:55 I was told that my appointment had been cancelled. I thought nothing of it. That is until a HomeForce customer berated me for providing – andRead more
13
May
Charges for Diagnostic Work
Why tradespeople charge for diagnosis. (And why it differs from a call out charge) By diagnostic work we mean work carried out using tools, skills, experience, qualifications and training to identify the source or cause of a problem. For example; a boiler that is not working, a door entry system that is not releasing, a bathroom that is leaking orRead more
15
Apr
Increase Your Quote Win Rate
How to convert more job enquiries to profitable jobs You waste thousands of pounds each year if you do not maximise your chances of converting enquiries to jobs. (See “The Cost of Failed Quotes” for more). In this article we give you nine tried and tested ways to secure more jobs and do fewer quotes. Don't Try to the CheapestRead more
16
Mar
Reduce Administration Time By Up To 90%
Administration is not something tradespeople enjoy doing. Often, let’s be honest, they are not good at it. By administration we mean: Marketing and advertising for work Taking calls from customers and answering their questions Surveying for, researching, producing, sending and following up quotes Ordering materials Scheduling jobs & planning routes Communicating with customers Managing jobs on site Sending invoices ChasingRead more
28
Feb
Cost of Lost Quotes
Calculate the cost of lost quotes by answering the four questions below. Or scroll down to see an example of what the cost of lost quotes might be to a business Example of the cost of lost quotes to a trades business Time taken to do a quote: 2 Hours Number of quotes per month: 25 Hourly Charge Out Rate: £60Read more
2
Sep
Estimates vs Quotations – What’s the difference?
It is useful to understand that an estimate and a quotation are two different contracts. A quotation is a fixed price offer to provide products and services (labour and materials) to achieve an agreed outcome. When more work is required than anticipated to achieve the end result then this burden falls on the shoulders of the person providing the quote.Read more
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